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Retail volunteers

Retail Volunteers do great work, providing crucial funds for Lifeline. The role of Retail Volunteers is to be friendly and helpful because our shops are like family.  We build great friendships and are there for each other.

Lifeline Tasmania retail volunteers

Volunteering for our Op Shops


Our Retail Assistant's purpose is to assist with the day-to-day running of the Lifeline Tasmania retail stores, that sell donated goods that generate an income. 


The money raised helps to support Lifeline Tasmania’s operations, which in turn helps to save lives.

Warehouse assistants

Not keen on a face-to-face volunteer role? Perhaps you might consider becoming a volunteer Warehouse Assistant. These roles provide a vital service in sorting goods and getting them ready for sale.

Current retail volunteers

Jill, a Lifeline Tasmania retail volunteer


How long have you been a retail volunteer?

13 years

What do you like about it?

The ladies I work with are funny, caring and compassionate. They all make it a joy to work there and I thoroughly enjoy every minute of my time.

Volunteering FAQs

How many hours per week do I need to volunteer for?

The minimum commitment would be one 3-hour shift per fortnight. This is a great way to start if you have many commitments or just aren’t sure about volunteering. However, most of our shop volunteers enjoy it so much that they ask for more hours.

Why be a shop volunteer?

Feel free to talk to the volunteers in our shops to get their perspective. They love it. Lifeline shops are more like family than a workplace.  Working as a team gives a great sense of purpose, camaraderie and belonging.Most of all, it’s a lot of fun.

What if I make mistakes?

Mistakes happen. It’s ok. One way to learn is by making mistakes.

What will my first day look like?

We introduce you to our other volunteers and our systems. We will allocate someone to look after you and show you the way.


The first day is usually a great day.

Am I locked in once I start?

We know volunteers can’t always be available. Lifeline work is so important, but your health and family are even more important. We will always encourage you to put family and health first. If you need time off that is totally fine. We do have a roster, so we just ask that you try and give as much notice as possible to the shop supervisor so they can plan around your absence.

Will I need to know how to use EFTPOS machines?

We can help you learn both the EFTPOS machine and the Point of Sale (Cash Register) at your pace.

What kind of training is provided?

You will be taken through an induction so that you feel safe and confident.

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