A Tasmanian Lifeline
Someone to talk to when you don't know who to talk to.
A Tasmanian Lifeline (ATL) is a free telephone support service offering compassionate, non‑judgmental listening and emotional support to Tasmanians of all ages who are experiencing a tough time. Whether it’s loneliness, stress, anxiety, grief, relationship challenges or simply needing someone to talk with, ATL is here to listen.
Call us on 1800 98 44 34
Available from 8 am to 8 pm, seven days a week, 365 days a year.

You don’t have to go through a difficult situation alone.
How is A Tasmanian Lifeline different to 13 11 14?
ATL is open 7 days a week 365 day a year from 8am to 8pm and is not a crisis line.
ATL is located in Tasmania for Tasmanians reducing waiting times for callers. ATL provides support for any difficulty you may be experiencing. Whether you might be feeling lonely, isolated, or just need someone to talk to when you don’t know who to talk to.
ATL also provides ongoing support through regular scheduled call backs.
Are calls recorded?
While calls may be monitored for coaching and improvement purposes, no call to A Tasmanian Lifeline is recorded. If you would not like your call to be monitored, please let the Support Worker know at the beginning of the call.
Can community services book a call back for their client?
Yes. But its important you get consent from your client first and email it to ATL.
You can download a consent form from https://atasmanianlifeline.com.au/resources. Once you have selected a preferred day and time and have the clients signature email it back to reachout@lifelinetasmania.org.au.
Please make sure you remind your client that they will be receiving a call back, and that it will come from display number 03 6159 9673 so they know it’s us calling. If they miss the call, they cannot return the call on this number and will need to call 1800 98 44 34 instead.
How does the call back service work?
You can book a call back: https://atasmanianlifeline.com.au/ and follow the prompts to the call back calendar where you can select a date and time for your call back.
Its important to note that call backs from A Tasmanian Lifeline will be displayed on your phone (if you have this function) as 03 6159 9673. This is how you will know it’s a Tasmania Lifeline calling. Please note that if you miss your call back you are unable to call A Tasmanian Lifeline back on the number displayed. Please call 1800 98 44 34.
Are there any age limits?
No, anyone of any age can call A Tasmanian Lifeline for any reason.
Are there long waiting times for my call to be answered?
Our staff will endeavour to answer your call as soon as possible and streamline our initial phone menu so we can talk with you sooner.
If all Support Workers are on calls please listen to the voice prompts to arrange a call back. You can then hang up and wait for us to call you.

