IMPORTANT UPDATE: A Tasmanian Lifeline (ATL 1800 98 44 34) service closure.
As part of Tasmania’s mental health reform and the move towards a more streamlined, single point of entry for mental health support, the A Tasmanian Lifeline (ATL 1800 98 44 34) service will close on 18 December 2026. This service was established during the COVID-19 pandemic to assist those experiencing social isolation and loneliness.
Importantly, this change affects only the ATL service. Lifeline Tasmania remains committed to supporting the Tasmanian community, and the national Lifeline 13 11 14 crisis support service will continue to operate 24 hours a day, seven days a week.
Lifeline Tasmania’s other services, including StandBy Support After Suicide, CHATS, the Aged Care Volunteer Visitors Scheme, training and support services, and Op Shops, will also continue unchanged.
From 18 December 2026, people seeking mental health support can contact Access Mental Health on 1800 332 388, or Medicare Mental Health on 1800 595 212 for help navigating and connecting with local services.
A Tasmanian Lifeline
Someone to talk to when you don't know who to talk to.
A Tasmanian Lifeline (ATL) is a free telephone support service offering compassionate, non‑judgmental listening and emotional support to Tasmanians of all ages who are experiencing a tough time. Whether it’s loneliness, stress, anxiety, grief, relationship challenges or simply needing someone to talk with, ATL is here to listen.
Call us on 1800 98 44 34
Available from 8 am to 8 pm, seven days a week, 365 days a year.
You don’t have to go through a difficult situation alone.
"Tas Lifeline are a real hit, I truly appreciate you and you have been so helpful. The staff are so lovely."
Testimonials
FAQs
How is A Tasmanian Lifeline different to 13 11 14?
ATL is open 7 days a week 365 day a year from 8am to 8pm and is not a crisis line.
ATL is located in Tasmania for Tasmanians reducing waiting times for callers. ATL provides support for any difficulty you may be experiencing. Whether you might be feeling lonely, isolated, or just need someone to talk to when you don’t know who to talk to.
ATL also provides ongoing support through regular scheduled call backs.
Are calls recorded?
While calls may be monitored for coaching and improvement purposes, no call to A Tasmanian Lifeline is recorded. If you would not like your call to be monitored, please let the Support Worker know at the beginning of the call.
Can community services book a call back for their client?
Yes. But its important you get consent from your client first and email it to ATL.
You can download a consent form from https://atasmanianlifeline.com.au/resources. Once you have selected a preferred day and time and have the clients signature email it back to reachout@lifelinetasmania.org.au.
Please make sure you remind your client that they will be receiving a call back, and that it will come from display number 03 6159 9673 so they know it’s us calling. If they miss the call, they cannot return the call on this number and will need to call 1800 98 44 34 instead.
How does the call back service work?
You can book a call back: https://atasmanianlifeline.com.au/ and follow the prompts to the call back calendar where you can select a date and time for your call back.
Its important to note that call backs from A Tasmanian Lifeline will be displayed on your phone (if you have this function) as 03 6159 9673. This is how you will know it’s a Tasmania Lifeline calling. Please note that if you miss your call back you are unable to call A Tasmanian Lifeline back on the number displayed. Please call 1800 98 44 34.
Are there any age limits?
No, anyone of any age can call A Tasmanian Lifeline for any reason.
Are there long waiting times for my call to be answered?
Our staff will endeavour to answer your call as soon as possible and streamline our initial phone menu so we can talk with you sooner.
If all Support Workers are on calls please listen to the voice prompts to arrange a call back. You can then hang up and wait for us to call you.