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Commonwealth Home Support Program (CHSP)

The CHSP is an entry-level home support program that helps older people to live independently in their homes and communities. It also provides respite services to give carers a break.

These services help older Australians to:
Stay independent and safe in their own homes
Delay or avoid high-level care such as residential care in an aged care (nursing)
Stay socially active
Stay connected with their community


Who is CHSP for?

The CHSP is for frail older Australians who need support to live independently at home and are either:

  • aged 65 years or over (50 or over for Aboriginal or Torres Strait Islander peoples) and have functional limitations and need assistance

  • prematurely aged (50 years or older; 45 years or older for Aboriginal and Torres Strait Islander peoples) on a low income who are:

    • homeless or at risk of homelessness as a result of experiencing housing stress or not having secure accommodation; or

    • living with hoarding behaviour or in a squalid environment and at risk of homelessness or unable to receive the aged care services they need.

What is the cost?

CHSP providers receive Australian Government funding through grant agreements. They then provide subsidised services to older people.

Clients pay a contribution or fee (which varies between providers) towards the cost of services. Clients are expected to contribute towards the cost of the services they receive if they can afford to do so. Clients will not be asked to cover the full cost of services and any fees must be agreed between the client and the service provider before services commence.

It is expected that providers have a publicly available client contribution policy that outlines how they determine their fees. Clients will not be denied services if they are unable to contribute to the cost of the services. Providers have their own arrangements
for protecting those least able to contribute towards the cost of their care.

Chats Fee Schedule

Chats Fee Procedure

For more information, contact:

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