Accidental Counsellor
How to respond to someone in crisis.
Overview
Accidental Counsellor is aimed at those who would like to be able to safely and effectively support friends, family, work colleagues and strangers who are in distress or experiencing a crisis.
The course will provide you with basic skills and a structure to enable you to provide immediate support and assistance using the Lifeline ‘Recognise, Respond, Refer’ model.
Learning outcomes
By the end of this training participants will be able to:
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Apply the principles of Recognise, Respond, Refer
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Demonstrate key crisis communication skills
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Confidently and safely ask about suicide
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Create a meaningful self-care plan
Key messages
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The ‘Accidental Counsellor’ role is a first aid-only role. It is important to be aware of the boundaries in this role – which will depend on whether you are in a work, friendship, family or other context – and not offer long-term support.
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People in distress want someone to listen to them, they don’t want advice.
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Remember that the person in distress is the expert in their own life – and they have the ability to find the best way forward.
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Exploring our self-awareness allows us to provide non-judgemental acceptance, empathetic listening and unconditional positive regard.
Summary
Duration
3.5 hours
Cost
$250 per person
(including GST)
Delivery
In person
Pax
Minimum: 12
Maximum: 22
Training Terms & Conditions
No charge
to reschedule. Please contact us and state clearly the date of your current booking and your preferred alternate date and location.
Full course refund
if more than 2 weeks notice. (less third party fees and charges).
50% refund
if less than 2 weeks notice.
No refund
if less than 1 week notice.
For more information, contact:
Other workshops
Managing Mental Health and Wellbeing in the Workplace
Workplaces have a vital role to play in providing supportive environments that promote mental health, wellbeing and resilience in their people. It is specifically designed to empower managers with the knowledge and skills necessary to effectively manage workers presenting with issues pertaining to mental health and/or mental illness.
Duration
3 hours
Cost
Tailored to request
Delivery
In person